Frequently Asked Questions

In the interest of cybersecurity, we want to let you know that any invoices you receive from us will come from an email address of notifications@harvestapp.com. We use a cloud based time and expense tracking system called Harvest for all of our time and expense tracking, project management, invoicing and estimates. You will be alerted, as an active customer, if we ever change our invoicing system or the mailer address that sends out invoices ever changes. The display name will be the name of the Fast Assist staff member who sent out the invoice. The subject line will say "Invoice <invoice number> from Fast Assist".

It will have a PDF attachment of the invoice as well as show a summary of the amount of the invoice in the body of the email message along with a link to the detailed invoice that will reside on the website URL fastassist.harvestapp.com. When following the link to the Web Invoice, you will see a green drop down option to pay the invoice by credit card  or ACH payment (processed by Stripe) or make a payment via PayPal.

You can also simply mail a check payable to Fast Assist. Our postal mailing address is displayed on the detailed invoice in the link as well as in the attached PDF. You can also see all of your invoices paid and unpaid that we have sent you by clicking the "See all open invoices" button at the top left on any web version of your invoice. If you have any questions or concerns, please do not hesitate to call us or send an email to info@fastassist.biz.