Frequently Asked Questions

Register an Account

You need to sign-up for a Fast Assist Service Desk account in order to submit tickets. There are two ways to register an account:

• Self Enrollment at the web portal

• Enrollment by a Fast Assist staff member

Self Enrollment at the Web Portal

• Go to https://fastassist.servicedesk.comodo.com/account.php?do=create

• You can register your account by entering your email address and password.

• You will then receive an activation mail.

• Clicking the link in the mail to activate your account.

Sign-up for an account

• Visit the web-portal at https://fastassist.servicedesk.comodo.com/index.php

• Click 'Sign-in' at the top right

The login page will be displayed:

• Click 'Create Account' on the right

The 'Account Registration' form appears.



Your account will be registered and an email containing account activation link will be sent to your email address.

• You can now raise a new ticket, reply to agent queries and more.

Enrollment by a Fast Assist Staff Member

• You will receive an email from the Fast Assist Service Desk containing a link to activate your account.

• Click the activation link to open the 'Manage Your Profile Information' page:

• Enter and confirm a new password and click the 'Update' button.

• You will be able to sign-in into the web portal with your new credentials.